Zonix Point Store – Return & Refund Policy
At Zonix Point Store, your satisfaction is our top priority. That’s why we offer a 7-day return policy on all tech products. If you're not completely satisfied with your purchase, you can return it for a full refund within the allowed timeframe.
✅ Return Eligibility
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You must contact us within 7 days of receiving your order.
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Products must be unused, undamaged, and returned in original condition with all accessories and packaging included.
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Once we receive and inspect the product, your refund will be processed within 10 business days.
❌ Exceptions to the Return Policy
The following products cannot be returned:
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Items that have been used or physically damaged
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Products missing original parts or packaging
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Sale, discounted, or clearance items
📦 How to Return a Product
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Contact us at ownerzonixpoint@gmail.com within 7 days of delivery.
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Provide your order number and the reason for return.
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We’ll send you a return shipping label.
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Pack the item securely and send it back using the label.
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Once received and inspected, the refund will be issued.
💳 Refund Process
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Refunds are issued to the original payment method.
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Credit/Debit Card: Amount will be credited back to your card.
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Bank Transfer/EasyPaisa/JazzCash (Pakistan): Refund will be processed to your respective account or wallet.
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📞 Contact Us
If you have questions or need assistance, feel free to contact us:
📧 Email: ownerzonixpoint@gmail.com
📞 Phone/WhatsApp: +92 317 5998864
🌐 Website: www.zonixpointpk.store